To create a chatbot, it is necessary to call upon the services of an agency specialized in the field. Given the multitude of offers on the market, it may seem difficult to make a wise choice. Fortunately, there are some essential criteria that allow you to detect a good chatbot creation agency.
The reputation of the agency
In the artificial intelligence industry, an agency with a good reputation is supposed to have a strong sense of professionalism. This is why you should look for a well-known agency, as this guarantees in most cases a job well done. The chatbot marketing agency will do everything possible to maintain its reputation. To find out the reputation of a chatbot creation agency, you will need to do some research. Check out sites such as TripAdvisor, Trustpilot, and specialized forums to read reviews from Internet users. You will find previous clients who can tell you about the agency’s practices. Also check out the comparisons of chatbot creation agencies. If the name of the agency you are interested in appears several times on these comparisons, then it is a reference.
The rates offered by the Market de Chatbot agency
In the field of Chatbot creation, the rates vary from one specialist to another. Some have reasonable prices, while others can easily cheat you. However, it is not advisable to choose the cheapest professional. Base your choice on the quality of the service offered. The best way to get an idea of the prices charged by the agencies is to visit their websites. Then, compare several offers in order to choose the one that offers the best value for money.
The service offered by the chatbot creation agency
Before choosing an agency, you should also consider the service offered to the customers. This is especially true since the service varies from one agency to another. Not all agencies are in the same business. So, you should choose an agency that is perfectly capable of meeting your needs.
The best chatbot creation agencies
Here are 4 of the best marketing agencies for Chatbot creation that you will find on the market today:
The zanvia platform offers Chatbot creation services that can be used internally and externally. Thus, it is possible to configure the intelligent bots so that they perfectly meet all your expectations. With this platform, you can create a chatbot for your website, WhatsApp, Facebook, Messenger, Instagram, SMS, Voice, etc. There are free trial offers and paid packages.
Zendesk allows you to create AI-based chatbots to communicate with your customers across all channels. The platform offers free and paid packages that start from 49 euros.
When you create your Chatbot with the marketing agency Intercom, you can be sure of agility in customer support, automated prioritization of your problems, 24-hour availability of customer service, correct targeting of your prospects and collection of customer data. Intercom integrates perfectly with all kinds of teams including inbound sales, technical training, customer support, etc.
This is a platform that provides a wide range of tools for companies to boost their marketing strategy. In this regard, it offers Chatbots capable of automating communication with prospects and customers on Messenger, WhatsApp, a website and several other channels. Like many other agencies, OCTADESK offers a free package and paid packages.