A high-performance culture is the cornerstone of successful organisations. It is the catalyst that propels productivity, drives innovation, and fosters employee engagement. According to a study by Deloitte, 94% of executives and 88% of employees believe a distinct corporate culture is vital for business success. However, the same study revealed that only 12% of executives believe their companies are driving the ‘right culture’.
Building such a culture is not a walk in the park. It requires strategic planning, consistent effort, and a clear understanding of what works and what doesn’t. Leveraging an employee experience platform can also play a pivotal role in this process.
How to Build a High-Performance Culture
Here are five science-backed tips to help you build a high-performance culture in your company:
1. Establish a Clear Vision and Values
A high-performance culture is built on a clear vision and strong values. As Bill Gates said, “We started with a clear vision of what we wanted to achieve, and we stayed true to that vision.” A study by Bain & Company found that organisations that live their values outperform those that don’t by a whopping 12 times.
Utilising an online employee experience platform with employee satisfaction survey tools can assist in establishing and monitoring these values. It allows you to collect employee feedback and track their alignment with your company’s vision and values, ensuring everyone is on the same page.
2. Foster Open Communication
Open communication is the lifeline of a high-performance culture. A Harvard Business Review study found that 70% of employees feel more engaged when they are updated on company strategies. Make sure you provide your employees with a platform for sharing company news, updates, and strategies, fostering an environment of transparency and trust.
3. Encourage Continuous Learning
High-performance cultures are learning cultures. According to a report by LinkedIn, 94% of employees would stay at a company longer if it invested in their learning and development. Providing your employees with access to online platforms such as Coursera, Udemy, or Skillshare can help create a robust learning culture in your organisation. It allows you to create personalised learning paths for each employee, fostering continuous development.
4. Recognise and Reward Performance
Recognition and rewards are powerful motivators. A Gallup study found that employees who receive regular recognition increase their individual productivity, engagement, and loyalty.
An online employee experience platform can help you create a culture of recognition in your organisation in several ways. Firstly, it enables you to acknowledge and reward employees for their efforts, enhancing morale and productivity through employee gamification. This includes friendly, performance-based competitions between teams or individual employees, which are based on customer experience metrics or other key performance indicators. Moreover, when they achieve specific goals, they are awarded a fun virtual badge and some bragging rights. Secondly, these platforms often come with a feedback-sharing tool. This tool automatically shares positive customer feedback with frontline employees to boost their spirits and remind them that their work is valuable.
5. Promote Work-Life Balance
A high-performance culture isn’t about working longer hours; it’s about working smarter. A study by the Corporate Executive Board found that employees who believe they have a good work-life balance work 21% harder than those who don’t.
Utilising flexible working conditions and employee well-being initiatives can help promote a healthy work-life balance in your organisation. Again, remember to monitor employee wellness and stress levels regularly, and take proactive measures to ensure a healthy working environment.
Building a high-performance culture is a strategic process that requires consistent effort, commitment, and the right tools. An employee experience platform such as Staffino provides a comprehensive solution to help you build and sustain a high-performance culture. By leveraging its tools, you can create a culture that fosters productivity, engagement, and innovation, driving your organisation towards success.