Video conferencing helps digital businesses to maintain human connections, accelerate decision-making, and support employees working from home or remotely. But how do developers ensure their app users have a reliable and user-friendly experience with this feature?
The key to a great experience lies in keeping it simple. Many users prefer a minimal software interface to one packed with features.
Could you keep it simple?
Video calls have become a joint replacement for in-person meetings. They’re used in many industries, including property investment, education, and sales. The best way to incorporate a video call feature into a software application is to use a videoconferencing API. This saves a lot of time and money that would have been spent building the technology from scratch.
There are some essential things to look for in a quality videoconferencing API:
- It should be simple to set up and maintain.
- It should have reliable performance. This can be measured through latency, jitter, and bandwidth management metrics.
- It should be easy to integrate into the user experience.
The last point is crucial for healthcare applications. Some specific rules and regulations must be followed when dealing with HIPAA data. An ideal videoconferencing API will comply with these standards automatically.
A good video conference API will also support users and businesses to use its features thoroughly. This could include tailored onboarding, the ability to create meeting schedules, and a customizable interface that meets the needs of different users. It may also be essential to monitor the usage of supplemental features such as screen sharing, filters, annotations, and breakout rooms. This will help identify potential issues impacting the user experience and ensure all users get the most out of their video conferencing API.
Make it personal
Videoconferencing is an effective communication tool that obliterates distances and time constraints. It is indifferent to location and needs to recognize boundaries when collaborating with a team of people who may be scattered across the globe.
Video conferencing APIs can be used in a variety of ways. For example, they can be integrated into a social network to make it easier for users to communicate with one another. They can also be integrated into a learning management system, enabling remote students to attend virtual classrooms. Or they can be integrated into a healthcare app to allow medical staff to meet with patients remotely.
When choosing a video-calling API, it is essential to consider your app’s users’ specific needs and expectations. For instance, you must select an API that offers a wide range of customizable features that will allow your app to stand out from competitors. These features include virtual backgrounds, screen sharing, and push notifications.
For example, virtual background options allow users to display a custom backdrop during a video call. This can improve privacy and enhance the user experience. Screen sharing is another helpful feature that enables participants to see each other’s screens in real time during a video conference. This is especially helpful for collaboration on projects or presentations. Additionally, some video conferencing APIs offer the option of pushing notifications to participants’ devices to keep them updated on meeting details.
Make it mobile
Video conferencing is one of the most popular business applications today. It can be used for team meetings, client consultations, virtual classrooms, and more. The key is that it allows remote workers to maintain human connections and speed up decision-making processes through global collaboration.
When building a videoconferencing API, the most important factor is quality. Users expect clear audio and video with no lag or pixelation. You also want your app to have various features that allow users to engage with each other during calls, such as textual chat and shared whiteboards.
In addition, your videoconferencing API should be compatible with multiple browsers. This is important because different browsers support a range of codecs, which can affect the video quality of an app. Choose an API provider with a hosted service to ensure compatibility with all the popular browsers. This way, you can avoid the hassle of maintaining your servers and global infrastructure.
A videoconferencing API can be integrated into any existing application, but it’s beneficial for businesses that need to make real-time communication a priority. This is because it allows them to cut down on travel expenses and keep their workforce productive, even during pandemics or natural disasters. It’s also an excellent option for remote workers, who can use videoconferencing to meet with clients and colleagues from anywhere.
Make it secure
With the coronavirus pandemic forcing many employees to work remotely, videoconferencing has become more popular than ever. This makes it essential that the conferencing apps offer security features to ensure that remote workers feel comfortable using them. Authentication and authorization systems are crucial, as well as background blurring, virtual backgrounds, and other ways to enhance privacy. Additionally, a videoconferencing app’s chatroom functionality should be monitored to ensure no confidential information is shared or malware downloaded via the program.
A quality video conference API should allow users to synchronize additional content like photos, presentations, animation, and data with live video conferencing. This can increase engagement during a call and create more collaborative and engaging experiences. A good videoconferencing API also allows users to monitor audio clarity, network quality, and other metrics that provide quality control.
For example, real estate agents can utilize video conferencing to allow potential homebuyers to take virtual tours of properties without needing to travel in person. This is a convenient way to connect with prospective buyers and save time during homebuying. Moreover, healthcare organizations can use video conferencing to communicate with patients who need medical consultations. This can help them reduce the money they spend on travel and improve patient satisfaction. This can also help them stay HIPAA compliant and protect their patient’s medical records.